Powerful Tools Create Powerful Results 

Berry Sales & Marketing Solutions leads the way with products services designed to help address your company's unique directory sales and marketing challenges:

 

  • Industry's Leading Directory Service Experts
  • Productivity and Cost of Sales Enhancement
  • Study Trips and Executive Programs
  • In-country Audits and Needs Analysis
  • Sales Force Recruiting, Assessment and Hiring
  • Sales and Management Training/Development Programs
  • Leadership Development
  • National Yellow Pages Services (National Advertising Account Sales)
  • Industry Segmented Sales Processes and Targeted Marketing
  • Automated Sales Information and Training System
  • Multi-Product Sales Approach
  • Customer Interaction/Call Center Services
  • Internet Product Development, Sales, Marketing and Systems

 

Complete Marketing Services

 

  • Product Development
  • Competitive Strategies
  • Return-on-Investment Analysis
  • Market Action Plans/Pricing Programs
  • Multimedia Product Bundling
  • Market Research/Rescoping

 

Total Marketing Consultation  

Berry has maintained its industry-leading position for more than ninety years because we have made a significant investment in innovative sales and marketing tools and processes. By taking advantage of our investment and the continued refinement of our tools and processes, our clients can implement new programs faster, reducing their investment of time and resources.

 

Berry Sales & Marketing Solutions has the skills and knowledge you need to succeed in the worldwide sales and marketing arena. Our solutions specialists will help you exceed your customers' expectations-and further strengthen your own industry-leading position.

 

In-country Audit   

Combining traditional printed Yellow Pages with Internet, directory assistance, mobile services, call center operations and telephony product sales, the current Yellow Pages industry has become a complex business. As more new products are added to Yellow Pages companies, coordinating the demands on management, sales, marketing, production, and IT can mean the difference between revenue growth and a business in decline.

Our in-county audit process analyzes virtually all aspects of Yellow Pages operations and management, to diagnose the barriers that may be keeping you from achieving your business goals.

In this essential first step, Berry Sales & Marketing Solutions provides a detailed assessment of your current business organization and sets out initial recommendations for changes or modifications. The result is a detailed and comprehensive recommendation and plan of action with benchmarks and deliverables.

 

Training Initiatives  

The Berry Company is strongly committed to providing high quality, educational opportunities. Our state-of-the-art training techniques and proprietary tools help our clients gain a competitive edge in the marketplace. We can offer assistance in the areas of:

 

•  Leadership Development
•  Next Steps for New Managers
•  Customer-Focused Selling
•  Multi-Product Selling
•  Sales Force Recruiting, Assessment and Hiring
•  Telephone Sales Skills Development
•  Sales Rep/Sales Management Evaluation Process
•  Human Resources Issues
•  Managing the Sales Process
•  Building High Performance Teams

 

Industry Segmentation and Sales Channel Innovation  

 

The Berry Company has successfully developed the Yellow Pages only industry segmented sales forces-a customer focused, "one-to-one" sales approach based on the logical grouping of customers by industry. Rather than serving advertisers in numerous market areas, segmented teams are immersed in a particular industry-allowing them to become industry experts and to proactively consult with customers on the best Yellow Pages advertising options for their specific business.

 

To support our segmented sales approach, we've conducted extensive industry-specific research of each segmentation category and discovered critical trends in advertisers' industries. And we've transformed this mass of data along with highly effective sales visuals into our innovative Sales AllyT system and our Know Your Customer BetterSM industry training binders.

 

Berry Sales & Marketing Solutions will show you how to use the knowledge we've gained through the segmentation process, as well as how to customize it and apply it to your specific business. In addition, we can assist your sales force with segmented:

 

•  Sales Canvass Planning and Management
•  Objective Setting
•  Market Allocation/Market Splits
•  Scheduling Your Sales Force
•  Market Management ToolboxT

 

Marketing Services 

 

Berry Sales & Marketing Solutions will give your sales associates and managers greater market- and customer-focus. We will also demonstrate how both marketing and sales can work together to create competitive and actionable products, pricing strategies and sales tools to maximize your sales success. Further, we will help you identify and implement smart marketing decisions well before the sales canvass is active, and give you the opportunity to see how we monitor and motivate our sales force to reach higher sales objectives. Our Solutions Specialists will guide you through the use of the following sales and marketing tools:

 

•  Canvass Planning
•  Multimedia Product Bundling
•  New Product Development
•  Competitive Analysis / Strategy Development
•  Rate and Objective Recommendations
•  Product Bundling / Pricing Promotions
•  Core Product Enhancement Analysis
•  Market Research / Rescoping
•  Usage and Possession Research
•  Distribution Strategy Development
•  Sales Tools and Promotional Support
•  Advertiser Satisfaction Measurement
•  Automated Sales Support System (Sales AllyTM)

 

Sales Force and Management Retention

 

Berry is proud of its reputation in the industry for providing a great place to work. Berry Sales & Marketing Solutions can show you how to develop a successful corporate culture-by hiring, developing and retaining great people. And we'll show you how an internal focus on customers' needs and expectations translates to higher employee morale, lower turnover rates and greater advertiser satisfaction.

 

•  Management / Leadership Development
•  Building the Culture
•  Hiring / Structured Selection Process
•  Motivation and Recognition
•  Compensation
•  Creating a Learning Environment

 

Internet  

 

Berry i Net, Berry's Internet and multimedia division, is devoted to the discovery, development and execution of sound, sustainable, integrated and flexible Internet solutions. Berry Sales & Marketing Solutions, in conjunction with Berry i Net, will help you refine your Internet Yellow Pages (IYPs), as well as help you explore a variety of Web-based products and services to maximize your advertising sales. Through an integrated approach, we have developed solutions to maximize growth in both Internet and traditional print product offerings while minimizing cannibalization and unfavorable revenue shifts. Our Internet Sales training program demonstrates how both print and Internet can be integrated to leverage existing sales channels and maximize AVO.

 

•  Internet/Print Integration Sales Training
•  Product Pricing and Bundling
•  Product Development
•  Sales Support
•  Local Portal Development
•  System Development and Support
•  Monitoring and Measurement
•  Site Traffic Generation
 

© 2004 L.M. Berry and Company
All trademarks contained herein are owned by BellSouth Intellectual Property Corporation.